Thank you for choosing Edysian Fragrances. We are committed to delivering high-quality products and an exceptional customer experience. If, for any reason, you are not completely satisfied with your purchase, please review our return and refund policy.

1. Returns

1.1. We accept returns of unused and unopened products within 3 days from delivery.

1.2. To initiate a return, please contact our customer service team at admin@edysian.com with your order details.

1.3. You are responsible for the return shipping costs unless the return is due to an error on our product.

1.4. No Refund for cash on delivery orders, refunds will be accepted only for orders paid through online payment methods.

1.5. Once we receive and inspect the returned item, we will process the refund.

2. Refunds

2.1. Refunds will be issued in the original form of payment within 24 hours of receiving the returned product.

2.2. Shipping and handling fees are non-refundable.

3. Exchanges

3.1. If you receive a damaged or defective product, please contact us within 24 Hours of delivery to arrange for a replacement.

4. Cancellations

4.1. Orders can be canceled before they are shipped. Once the order has been shipped, it cannot be canceled.

5. Damaged or Defective Products

5.1. If you receive a damaged or defective product, please get in touch with us immediately with photos of the product and packaging for our records.

6. Contact Information

6.1. For any questions or concerns regarding our return and refund policy, please contact us at admin@edysian.com.