Shipping Policy
Thank you for choosing Edysian.com for your fragrance needs. We strive to provide you with exceptional service and ensure your orders are delivered in a timely manner. Please review our shipping policy below:
Processing Time:
- Orders are typically processed with same day after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods:
- We offer the following shipping methods:
- Standard Shipping (3-7 business days)
- Expedited Shipping (2-3 business days)
Shipping Restrictions:
- Due to regulations regarding the transportation of hazardous materials, we are unable to ship perfume products via air transport to certain destinations. Please check with our customer service team if you have any questions regarding shipping restrictions to your location.
Shipping Costs:
- Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination address. Free shipping may be available for orders that meet a minimum purchase threshold, as specified on our website.
Tracking Orders:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your order on our website or through the carrier's website.
Delivery Guarantees:
- While we strive to meet delivery estimates, please note that delivery times may vary based on factors beyond our control, such as weather conditions, carrier delays.
Holiday Shipping Deadlines:
- During peak holiday seasons, we may provide specific shipping deadlines to ensure delivery before the holidays. Please refer to our website or contact customer service for holiday shipping deadlines.
Questions or Concerns:
- If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team. We're here to help!